Having trouble downloading?

Internet Explorer Information Bar
Internet Explorer blocks automatic downloads by default, instead displaying an "Information Bar" at the top of the page. (example)

Click on the bar and select "Download file" or follow these simple instructions to change your settings.

• Internet Explorer 6 (PDF)
  
  
• Internet Explorer 7 (PDF)

Pop-up blocker software
You can hold down the CTRL key when selecting Download to bypass your pop-up blocker.

You may also configure your pop-up blocker to allow EPRI.com and my.epri.com to open new windows.

Recommended Software
EPRI recommends using Internet Explorer 7 and Adobe Reader version 8 for best performance.